Jewels and Diamonds by George is a jewelry store located in Honolulu, HI, specializing in custom engagement ring creation and various jewelry repair services. Known for its personal touch, George, the owner, brings over 30 years of experience in the industry. Customers appreciate the store's ability to transform unique ideas into exquisite pieces, especially when it comes to engagement rings. The store operates in Hawaii Kai, providing a range of services including watch battery replacements, ring resizing, and custom designs.
While many customers commend the expertise and craftsmanship at Jewels and Diamonds by George, some reviews highlight issues with customer service. Positive comments often praise George's ability to understand and execute creative jewelry designs, suggesting a dedication to quality. Conversely, a number of negative reviews reflect complaints about the owner’s demeanor and service inconsistencies, leading to a mixed perception of the overall customer experience.
Overall Sentiment from Online Customer Reviews:
Positive: 53%
Neutral: 20%
Negative: 27%
**Address:**
377 Keahole St Ste D12
Honolulu, HI 96825
**Phone Number:**
(808) 393-2443
**Opening Hours:**
*At this time, no specific operating hours have been found.*
**Staff Members:**
George (Owner)
Best Review:
A customer noted that the service received at Jewels and Diamonds by George was unmatched, praising the owner for his friendly approach and high-quality jewelry repair skills. They felt that George's long-standing experience translated into reliable and exceptional work.
Worst Review:
One review described a frustrating experience with George, explaining that the customer felt disrespected and received poor service while trying to have a necklace repaired. This customer expressed dissatisfaction with the communication and professionalism encountered during their visit.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 63%
Total Customer Feedback Reviewed: 17