Brenda's Jewelry and Imports, Honolulu HI
Brenda's Jewelry & Imports, located at 848 S Beretania St, Ste 309, Hawaii Opera Plaza, Honolulu, HI 96813, operates in Honolulu County. The establishment is recognized for its expertise in creating custom engagement rings, leveraging the owner's extensive knowledge in jewelry design and appraisal. Brenda has been serving the community since 1987, offering a range of services that include personalized jewelry design, appraisal, and jewelry repair.
Brenda is known for her personable approach, explaining the intricacies of the appraisal process to customers and assisting them in designing unique engagement rings tailored to their preferences, often at a fraction of the cost compared to larger retail stores.
Operating hours are as follows:
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
The store has received a total of 31 customer reviews.
Overall Sentiment from Online Customer Reviews:
- Positive: 77%
- Neutral: 10%
- Negative: 13%
Positive reviews frequently mention Brenda's extensive knowledge, her ability to create beautiful custom pieces, and the detailed explanations provided throughout the appraisal process. Many customers express satisfaction with the personalized experience and the quality of the jewelry.
Negative reviews tend to highlight isolated concerns regarding customer service and product delivery timelines but are less frequent than positive ones.
Best Review:
Tyler commended Brenda for her friendly approach during the creation of a custom engagement ring, stating that the final product was exactly what he envisioned, saving him money compared to pricier rivals.
Worst Review:
Cynthia described her experience where the repair of her watch was mishandled, leading to concerns about communication and service reliability, although she later received her watch back.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
