"Heart to Heart Fine Jewelry, located at 1585 Kapiolani Blvd, Ste 730, Honolulu, HI 96814, is a cherished family-owned business that has been serving the jewelry needs of the community since 1982. In the vibrant area of Ala Moana, this shop excels in engagement ring creation, offering custom designs that reflect the individual styles and stories of their clients.
David Park and his sons, Allen and Edward, lead a team celebrated for their expertise in crafting unique and meaningful pieces. Customers rave about the careful attention the staff gives to every detail of the design process, ensuring that each engagement ring is tailored to the couple's specifications. The atmosphere is friendly and welcoming, making every visit a pleasant experience.
Overall, customer feedback is predominantly positive, with approximately 80% of patrons expressing high satisfaction. However, a small fraction of reviews mentions minor issues regarding service consistency.
Opening Hours:
- Monday to Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 1:00 PM
- Sunday: Closed
Best Review: Marcia celebrated the exceptional service she received when getting her engagement ring appraised, noting the staff's knowledge and the time they spent ensuring she felt comfortable.
Worst Review: S.E. expressed dissatisfaction with a resizing service, feeling her concerns weren't adequately addressed, which left her frustrated.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook."
Positivity Score: 80%
Total Customer Feedback Reviewed: 115
Store Phone Number: 8089449626