Luna Jewels, Honolulu, HI

Luna Jewels is a renowned jewelry store located in Honolulu, Hawaii, specializing in custom engagement ring creation and excellent customer service. Situated at 1221 Kapiolani Blvd, Suite 112, this family-owned establishment is co-owned by Andre Debouk and Meghan Debouk-Connors. With a commitment to craftsmanship, Luna Jewels offers a range of services including custom design, jewelry repair, appraisals, and gold and diamond buying. Customers often commend the personalized attention they receive during the design process, as the knowledgeable staff listens closely to clients' desires. With 41 reviews evaluated from various platforms, the predominance of feedback highlights positive experiences, with many customers expressing satisfaction with their custom pieces and excellent communication.

However, a few customers have noted issues with the durability of certain pieces, indicating that some repairs were necessary after purchase. This mixed reception suggests a need for vigilance in quality assurance.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Opening Hours:
- Monday: 10:00 AM - 3:00 PM
- Tuesday: 10:00 AM - 3:00 PM
- Wednesday: 10:00 AM - 3:00 PM
- Thursday: 10:00 AM - 3:00 PM
- Friday: 10:00 AM - 3:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed

Staff Members:
- Andre Debouk
- Meghan Debouk-Connors

Best Review:
A customer praised Luna Jewels for creating a custom engagement ring that perfectly matched their vision, highlighting the attentive service from Andre and Meghan throughout the design process.

Worst Review:
Another customer expressed disappointment over the quality of a custom ring, stating that they experienced multiple repairs shortly after purchase, which led to frustration with the durability of the product.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.