Duncan Jewelry, located at 1534 Makaloa St, Honolulu, HI 96814, offers an impressive range of services for customers seeking engagement ring creation and other jewelry needs. With a strong emphasis on quality craftsmanship and customer service, the store is known for its expertise in Hawaiian jewelry and custom ring design. Customers frequently mention the reasonable pricing for services, including watch battery replacements, resizing, and engagement ring creation. The owners, Duncan and Judy, are noted for their friendly and personalized approach, often remembering past customers and their specific jewelry needs.

Across 45 reviews, the general sentiment leans positively, reflecting a favorable reception among patrons who appreciate the store's attention to detail and affordable pricing. When analyzing customer feedback, a positive sentiment accounts for approximately 85%, neutral for 10%, and negative for 5%.

Duncan Jewelry is praised for its efficient service, particularly regarding watch battery replacements, which are completed in a timely manner, with prices significantly lower than department stores. Nevertheless, some reviews mention occasional issues with customer service, particularly related to customer urgency as closing time approaches.

| Opening Hours |
|-----------------------|
| Monday: 12:00 PM - 6:00 PM |
| Tuesday: 12:00 PM - 6:00 PM |
| Wednesday: 12:00 PM - 6:00 PM |
| Thursday: 12:00 PM - 6:00 PM |
| Friday: 12:00 PM - 6:00 PM |
| Saturday: 12:00 PM - 4:00 PM |
| Sunday: Closed |

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review:
In his review, Edwin highlighted the exceptional speed and pricing of watch battery replacements, which he found much more affordable than department store options.

Worst Review:
Jonathan expressed dissatisfaction with the urgency of the staff as closing time neared, noting that despite interest in purchasing an item, the staff encouraged him to go elsewhere.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.