Ben Bridge Jeweler, located at 2905 E Skyline Dr #149, Tucson, AZ 85718, is a premier destination for engagement ring creation. This family-run store has built a reputation over its five generations for excellent customer service and high-quality jewelry. With an impressive selection of diamonds and gemstones, customers can work closely with knowledgeable staff to craft the perfect engagement ring tailored to their unique vision.
Operating in Pima County, the store offers various services, including custom design, jewelry repair, and appraisal services. Customers frequently commend the attentive and professional service provided by staff members like Denise, Matilda, and Jonny, who bring expertise and a personal touch to the engagement ring buying experience.
Operating Hours:
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 7:00 PM
- Sunday: 11:00 AM - 6:00 PM
Overall Sentiment from Online Customer Reviews:
The reviews reflect a largely positive sentiment, with 85% positive feedback, 10% neutral, and 5% negative. Customers consistently highlight the exceptional service and attentiveness they receive, particularly regarding the engagement ring purchasing experience.
Best Review:
Deborah praises the team's willingness to source unique sapphire options for her engagement ring while maintaining exceptional communication throughout the process. She emphasizes the personalized service and dedication to customer satisfaction.
Worst Review:
Deantha expresses frustration over poor communication regarding her engagement ring resizing and feeling pressured by staff for a purchase. Despite the problems noted, she appreciated the store's overall selection.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 440