Krikawa Custom Jewelers is a distinguished jewelry store located at 21 E Congress St, Tucson, AZ 85701, in Pima County. With a remarkable focus on custom engagement and wedding ring creations, this jeweler has earned a reputation for blending old-world craftsmanship with modern techniques. The store has received a total of 357 reviews, highlighting their commitment to personalized service and exquisite designs.
Customers consistently praise the supportive staff, particularly noting the attentive service provided by team members such as Sandrine and Lisa, the owner's involvement in ensuring customer satisfaction, and the seamless design process tailored to each individual's vision. Krikawa specializes in unique materials, including Mokume-Gane, and offers a collaborative design experience that elevates the engagement ring shopping journey.
However, some reviews mention challenges with initial sizing or issues requiring adjustments post-purchase, though the staff is commended for their responsive customer service in resolving these matters.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 8%
Negative: 2%
Best Review: A satisfied customer highlighted the unique nature of their engagement ring and the exceptional service provided throughout the customization process, expressing a deep appreciation for how the staff helped realize their vision.
Worst Review: A customer experienced an issue with sizing after receiving their ring, but noted that the jeweler addressed the problem quickly and professionally, ensuring overall satisfaction.
**Opening Hours:**
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: Closed
- Sunday: Closed
Staff Mentioned:
- Lisa K. (Owner)
- Sandrine (Design Consultant)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 94%
Total Customer Feedback Reviewed: 357
Store Phone Number: 5203226090