KAY Jewelers, located at 1183 W Irvington Rd., Ste. 101, Tucson, AZ 85714-1270, offers an extensive range of engagement rings and fine jewelry services in Pima County. The store is open from 11:00 AM to 7:00 PM, Monday through Friday, 10:00 AM to 8:00 PM on Saturday, and 12:00 PM to 6:00 PM on Sunday. They can be contacted at (520) 294-5011.

The store has garnered a total of 66 reviews, showcasing a mix of positive and negative sentiments. Customers consistently praise the knowledgeable and friendly staff, with many highlighting the assistance provided in selecting engagement rings. Noteworthy team members include Tammy, Cierra, and Reyna, who are frequently mentioned for their exceptional service.

However, some reviews point out issues with customer service during peak times, such as delayed openings and unresponsive staff at moments.

Overall Sentiment from Online Customer Reviews:
- Positive: 83%
- Neutral: 10%
- Negative: 7%

Best Review: A customer named James commended the staff for going above and beyond to assist him in finding the perfect diamond, noting significant savings as well.

Worst Review: Bridgette expressed frustration about waiting in the cold due to staff neglecting to open the door at the scheduled opening time.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Day | Hours |
|-----------|---------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |

Staff mentioned: Tammy, Cierra, Reyna