Fred Meyer Jewelers, located at 5870 E Broadway Blvd Ste 505, Tucson, AZ 85711, offers a range of jewelry services, specializing in engagement ring creation. The store is known for its wide selection of diamonds and personalized services, helping customers find the perfect piece for their special occasion. Customers have appreciated the friendly and attentive staff, making the ring selection process enjoyable.
However, some reviews indicate a variety of customer service experiences. A portion of customers highlighted the professionalism of specific staff members, mentioning their low-pressure approach and willingness to assist. Conversely, there are negative reviews that discuss inconsistent service, particularly in regard to communication and handling repairs.
**Overall Sentiment from Online Customer Reviews:**
Positive: 65%
Neutral: 20%
Negative: 15%
**Best Review:**
A customer praised the staff for their friendly demeanor and noted how they made the engagement ring selection process stress-free, indicating a positive overall experience.
**Worst Review:**
Another customer expressed dissatisfaction with the service they received during a ring resizing, highlighting a lack of proactive communication from the staff regarding delays.
**Store Hours:**
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 75%
Total Customer Feedback Reviewed: 53
Store Phone Number: (520) 514-5037