La Princesa, located at 5550 S 12th Ave Ste 140, Tucson, AZ 85706, is a jewelry store renowned for its engagement ring creation and extensive repair services. The store operates in Pima County and boasts a diverse team of jewelers who are dedicated to providing quality craftsmanship. Customers have praised the store for its affordable prices and the ability to create custom jewelry pieces.

The overall sentiment from online customer reviews reflects a mix of experiences. Many customers appreciate the honest and reasonable service offered by the staff, particularly noting the owner Gerardo's professionalism. However, negative reviews highlight issues with service delays and problems with jewelry repair quality. Based on the reviews analyzed, the sentiment breakdown is approximately 55% Positive, 25% Neutral, and 20% Negative.

Highlighted reviews reveal the store's mixed reputation.

Best Review: Terri shared a positive experience with outstanding work and customer service regarding her bracelet repair, expressing satisfaction with the overall quality.

Worst Review: Dylan expressed dissatisfaction, detailing issues with his jewelry repairs and a lack of promised exchanges, leading to a negative impression of the service received.

Operating Hours:
- Wednesday: 10 am - 6 pm
- Thursday: 10 am - 6 pm
- Friday: 10 am - 7 pm
- Saturday: 10 am - 7 pm
- Sunday: Closed
- Monday: 10 am - 6 pm
- Tuesday: 10 am - 6 pm

Staff members mentioned include Gerardo.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.