S. Silverberg & Sons Jewelers is a family-owned jewelry store located at 5420 E Broadway Blvd, Ste 202, Tucson, Arizona 85711, phone number (520) 750-1250. This long-established jeweler has built a strong reputation over its 87 years of operation, specializing in custom engagement ring creation. The skilled staff, including Edward Silverberg, provides exceptional service and personalized care to clients during the ring selection and design process.
Services offered include jewelry repair, custom designs, and appraisals. The engaging approach from the team makes them stand out, often leading customers to collaborate closely with the jeweler to create unique pieces tailored to their preferences.
Overall sentiment from online customer reviews:
- Positive: 58%
- Neutral: 20%
- Negative: 22%
While many customers highlight the personalized service and craftsmanship provided by the store, some reviews reflect frustration with occasional lapses in customer service and communication.
Best Review: Jen commended the exceptional customer service and the careful attention the jeweler paid during the creation of her engagement ring, finding the experience enjoyable and stress-free.
Worst Review: Anne expressed disappointment over received treatment when seeking appraisals, feeling the jeweler was dismissive, which left her very dissatisfied with her visit.
Operating Hours:
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 5 PM
- Sunday: Closed
- Monday: Closed
Staff members mentioned:
- Edward Silverberg
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 68%
Total Customer Feedback Reviewed: 79
Store Phone Number: 5207501250