Ambassador Diamond Jewelers, located at 6298 E Grant Rd Suite 140, Tucson, AZ 85712, specializes in high-quality engagement ring creation and jewelry repair services. The establishment has built a solid reputation over more than 50 years in the business, boasting a dedicated team that includes GIA graduate gemologists. Customers appreciate the knowledgeable and friendly staff, including owners Jim and Mike, who prioritize customer service, ensuring every client feels welcomed and informed during their jewelry selection process.

The store has received a total of 327 reviews, reflecting a mix of feedback from customers.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%

Customers often praise the craftsmanship of their engagement rings, the quality of repairs, and the attentive service while some express dissatisfaction with inconsistency in communication and experiences regarding customizations.

| Day | Hours |
|:-------:|:----------------:|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 11:00 AM - 4:00 PM |
| Sunday | Closed |

Best Review:
Heather noted that her husband purchased their engagement and wedding rings from Ambassador Diamond Jewelers over a decade ago and has always received wonderful service. The rings remain gorgeous, and she looks forward to making anniversary purchases at the store.

Worst Review:
Annmarie shared frustrations with her experience at the jeweler after attempting to customize her engagement ring. She received a different setting than expected, leading to disappointment over how her request was handled.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.