Goldline Fine Jewelers in Tucson AZ
Goldline Fine Jewelers is a masterfully operated jewelry store located in Tucson, Arizona, specializing in creating custom engagement rings. The store is known for its owner, Mark Olson, who has over 40 years of experience in jewelry making and repair. Goldline offers a comprehensive array of services, including in-house jewelry repairs, ring sizing, stone setting, and custom jewelry design through state-of-the-art technology such as CAD-CAM software and 3D rapid prototyping.
The establishment has a welcoming atmosphere, with many reviews praising the exceptional customer service provided by both Mark and his daughter. With a current Google rating of 4.9 based on 31 reviews, clients often commend the quality of craftsmanship and the affordable pricing. Customers have noted that repairs and custom pieces are typically completed within one business day, making it a convenient option for those seeking timely service.
Despite the positive feedback, there are a few criticisms present among the reviews. Some customers expressed dissatisfaction with communication regarding pricing and the quality of service provided, suggesting that clarity in transactions could be improved.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
Address: 4231 W Ina Rd, Suite 121, Tucson, AZ 85741
Phone Number: (520) 744-3700
**Operating Hours**:
- Monday: 10:00 am – 6:00 pm
- Tuesday: 10:00 am – 6:00 pm
- Wednesday: 10:00 am – 6:00 pm
- Thursday: 10:00 am – 6:00 pm
- Friday: 10:00 am – 6:00 pm
- Saturday: Closed
- Sunday: Closed
Staff: Mark Olson
Best Review: A client praised the skill and service provided by Goldline Fine Jewelers, highlighting the exceptional speed and quality of their custom ring creation, stating that their expectations were exceeded during the process.
Worst Review: A customer expressed disappointment over a pricing discrepancy when altering a ring and indicated frustration regarding customer service around warranty issues and communication about retaining the original gold from their item.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
