Layne's Clocks, located at 6602 E Broadway Blvd, Tucson, AZ 85710, is a family-owned jeweler well-known for its expertise in clock and watch repair. Operating in Pima County, the store has been serving the Tucson area since 1946. Customers rave about the quality service provided for various timepieces, including engagements involving custom watch repair and battery installations.
The shop operates on a part-time schedule, offering a specific focus on customer needs with dedicated service from its well-regarded staff. The owner, Bert Layne, is noted for his personable approach and commitment to quality.
Operating hours:
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Closed: Monday, Friday, Saturday, and Sunday
Overall sentiment from online customer reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Highlighting the sentiments reflected in 17 customer reviews reveals a strong appreciation for the quality of service and friendly atmosphere, although a few customers expressed concerns about waiting times for repairs.
Best Review:
David praised the staff at Layne's Clocks for their prompt and knowledgeable service, specifically noting seamless care for their grandfather clock.
Worst Review:
A customer named Suz expressed disappointment with the customer service regarding an estimate fee, feeling it was a tactic to charge for small repairs while indicating lengthy waits for service.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.