Park Avenue Jewelers is a highly regarded, family-owned jewelry store located in Tucson, AZ, notable for its exceptional engagement ring creation services. Established in 1977, this fifth-generation jeweler prides itself on excellence and craftsmanship. Customers frequently commend the quality of work and personalized service provided by the team of skilled professionals, including the experienced owner Todd Wacks Sr. and his sons, who are both Graduate Gemologists and Jewelers from the Gemological Institute of America (GIA). The store specializes in custom designs and offers comprehensive jewelry services, including resizing, repairs, and restoration.
Situated at 7029 N Oracle Rd, Tucson, AZ 85704, Park Avenue Jewelers operates from Tuesday to Saturday, 10 AM to 5 PM, and is closed on Sundays and Mondays. Customers have shared 75 reviews overall, reflecting a majority of positive feedback.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Positive experiences emphasize the thorough and friendly service provided during the engagement ring design process, with many customers appreciating how the staff goes the extra mile to make their purchases special. However, some reviews express dissatisfaction with specific service issues, highlighting experiences where the quality of repairs and timelines did not meet expectations.
Best Review:
A customer expressed high satisfaction with the resizing and repair work done on multiple pieces, praising the friendly atmosphere and attentiveness of the staff at Park Avenue Jewelers.
Worst Review:
Another reviewer recounted a frustrating experience with missed deadlines and quality issues on an engagement ring restoration, stating their disappointment and loss of trust in the craftsmanship.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Operating Hours:
| Day | Hours |
|-----------|----------------|
| Tuesday | 10 AM - 5 PM |
| Wednesday | 10 AM - 5 PM |
| Thursday | 10 AM - 5 PM |
| Friday | 10 AM - 5 PM |
| Saturday | 10 AM - 5 PM |
| Sunday | Closed |
| Monday | Closed |
Staff Members:
- Todd Wacks Sr. (Owner and President)
- Benjamin Wacks (Vice President and Bench Jeweler)
- Todd Wacks Jr. (Master Lapidary)
Positivity Score: 80%
Total Customer Feedback Reviewed: 75