Crestwood Coin and Jewelers, located at 10021 Watson Rd, Saint Louis, MO 63126, is a well-regarded jeweler specializing in engagement ring creation and a variety of jewelry and coin services. The store has served the community in St. Louis County for many years under the ownership of Tom Shearburn.
Crestwood Coin and Jewelers offers a wide selection of fine jewelry, watches, rare coins, and unique pieces at competitive prices. Known for their excellent customer service, they pride themselves on providing a personable experience, particularly in helping clients select or create the perfect engagement ring. The knowledgeable staff, including Tom and other experienced team members, are committed to ensuring customer satisfaction and fair pricing.
However, some recent reviews highlight challenges with long wait times during busy periods and inconsistent service experiences. Issues have been reported regarding staff management and organization, which may impact customer satisfaction.
Overall sentiment from online customer reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%
Highlight Reviews:
Best Review: Claudia R. praises the store for its honesty and exceptional knowledge in estate jewelry, mentioning that it is her go-to place for all jewelry needs.
Worst Review: Mike T. expressed dissatisfaction with his experience, describing the owner as rude and suggesting that the service was reminiscent of a low-quality pawn shop.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Opening Hours |
|-----------------------|
| Monday 10:00 AM - 6:00 PM |
| Tuesday 10:00 AM - 6:00 PM |
| Wednesday 10:00 AM - 6:00 PM |
| Thursday 10:00 AM - 6:00 PM |
| Friday 10:00 AM - 6:00 PM |
| Saturday 10:00 AM - 3:00 PM |
| Sunday Closed |
Staff members: Tom Shearburn, Bill, Rudy.
Positivity Score: 75%
Total Customer Feedback Reviewed: 144
Store Phone Number: 3148217878