Scotsman Coin and Jewelry, located at 11005 Olive Boulevard, St. Louis, MO 63141, operates in St. Louis County, offering a range of services including engagement ring creation, buying, and selling of coins, precious metals, and jewelry. Their staff, known for their expertise, includes notable members like Julie, Nicki, and Robert. Customers frequently commend the store's friendly and knowledgeable service, highlighting the patience and attention given during the engagement ring selection process.
The business has received a total of 670 reviews, suggesting a significant presence in the local community.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 72%
Neutral sentiment: 15%
Negative sentiment: 13%
Positive feedback often emphasizes helpful staff, fair pricing, and satisfactory engagement ring services. Customers appreciate the expertise of the team in guiding through the engagement ring selection process and providing quick, fair appraisals on gold and vintage coins. However, some reviews express concerns about inconsistency in pricing and service quality among staff members.
Best Review:
Matthew noted the exceptional service at Scotsman, praising the non-pushy atmosphere and and how easy the buying and selling process was for gold and silver. He commended the knowledgeable staff for making transactions enjoyable.
Worst Review:
Sofia experienced dismissive service from the staff when she attempted to have her coin collection appraised. She expressed frustration with the lack of engagement and helpfulness, feeling disrespected during her visit.
Operating Hours:
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: 8:00 AM - 4:00 PM
- Sun: Closed
Staff Members:
- Julie
- Nicki
- Robert
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 79.5%
Total Customer Feedback Reviewed: 670
Store Phone Number: 3146922646