Zales Jewelers, located at 1155 St. Louis Galleria, Ste. 2423, Saint Louis, MO 63117-1159, operates in St. Louis County and is well-regarded for its engagement ring creation services. With a total of 160 reviews, the store is open today until 8:00 PM, providing a welcoming atmosphere for customers looking to celebrate life's special moments through fine jewelry.

The store offers various services including in-store ordering, custom jewelry design, jewelry and watch repair, cleaning and inspection, and trade-ins and upgrades. Customers frequently commend the friendly and professional staff, highlighting their expertise and willingness to assist. Notable mentions include Tony and Leah, who have been recognized for their exceptional customer service.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Customers generally appreciate the atmosphere and service at Zales, with many noting the helpfulness of the staff in guiding them through the engagement ring selection process. However, there are also mentions of less favorable experiences, particularly around customer service during busy times.

Best Review: Leslie applauds the excellent service provided by the staff in choosing jewelry, expressing satisfaction with their support.

Worst Review: Heather experienced poor customer service when seeking assistance for resizing an engagement ring, feeling unacknowledged and frustrated by the staff's attitude.

Opening Hours:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM

Staff Members Mentioned:
- Tony
- Leah

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.