Ray's Jewelers, located at 7301 South Lindbergh Boulevard, St. Louis, MO 63125, is a reputable destination for those seeking engagement rings and jewelry services in St. Louis County. This family-run store has garnered attention for its extensive selection and expert services, particularly in creating personalized engagement rings, alongside watch repair and jewelry maintenance. The knowledgeable staff, including praised associates like Stacy, are recognized for their dedication to customer service, making every visit productive and pleasant. With an emphasis on quality and fair pricing, Ray's Jewelers has built a loyal clientele over the years. Notably, they conduct all repairs on-site, ensuring attention to detail.
Operating Hours:
- Tuesday: 9:00 am – 6:00 pm
- Wednesday: 9:00 am – 6:00 pm
- Thursday: 9:00 am – 6:00 pm
- Friday: 9:00 am – 6:00 pm
- Saturday: 9:00 am – 2:00 pm
- Sunday: Closed
- Monday: Closed
Phone: (314) 638-4069
Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews indicates a highly positive customer experience, with 80% of reviews expressing satisfaction. Customers commend the quality of engagement ring services and the helpfulness of the staff. However, about 20% of reviews express dissatisfaction, primarily regarding repair work that did not meet expectations.
Best Review:
Lenny highlighted the exceptional staff, quality repairs, and attentive service, recommending the jeweler for its reliability and expertise.
Worst Review:
Enisa expressed disappointment regarding the repair of her earring backing, feeling that the service was untrustworthy and the quality of work fell short.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 140
Store Phone Number: 3146384069