Palace Jewelers, Grand Blanc MI
Palace Jewelers, located at 11303 S Saginaw St, Grand Blanc, MI 48439, is a notable jewelry store specializing in engagement ring creation and a variety of other jewelry services. With a heritage of quality spanning over 90 years, the store is recognized for its custom-designed jewelry and attentive customer service.
The staff, led by family member Maria Baumbach, emphasizes a personal connection with clients, aiming to turn individual ideas into beautiful, unique pieces. Services offered include engagement ring design, watch and clock repairs, and various jewelry repairs, ensuring that customer needs are met with professionalism and care.
Customer feedback from platforms such as Google and Yelp reveals a mixed sentiment. With a total of 17 reviews, the overall response can be categorized as follows:
- Positive: 50%
- Neutral: 25%
- Negative: 25%
Positive reviews highlight the friendly and courteous service experienced by many, emphasizing the wide selection available and the expertise in handling repairs. However, some negative feedback has emerged concerning unprofessional behavior from staff during customer interactions, particularly linked to issues with engraving services and repairs.
**Best Review:** Evelyn mentioned the excellent repair service and friendly, courteous atmosphere, noting a wide selection available at the store.
**Worst Review:** Marcie's experience involved receiving rude service when addressing an engraving error, which significantly detracted from her perception of the store.
**Operating Hours:**
| Day | Hours |
|-----------|--------------------|
| Monday | 9:30 AM - 5:30 PM |
| Tuesday | 9:30 AM - 5:30 PM |
| Wednesday | 9:30 AM - 5:30 PM |
| Thursday | 9:30 AM - 5:30 PM |
| Friday | 9:30 AM - 5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Staff members mentioned include Maria Baumbach, who operates the store, and Joe Baumbach, who specializes in watch services.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
