Robinson Jewelry Co is located at 6497 Chippewa St, Saint Louis, MO 63109, in St. Louis County. This jeweler specializes in the creation of exquisite engagement rings and offers a range of services including jewelry repair, watch battery replacement, and custom designs. The skilled team, led by owner Jessie Robinson, is known for their dedication to customer satisfaction, providing both quality craftsmanship and personalized service.
Reviews indicate a generally positive atmosphere, with many customers praising the knowledgeable and friendly staff for their exceptional service, particularly in helping clients select and design engagement rings. Notable mentions include attention to detail and willingness to accommodate specific customer requests, creating a welcoming environment. However, some reviews highlighted occasional service inconsistencies, particularly with certain tasks, leading to a mixed reception in those instances.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Highlight Reviews:**
Best Review: A customer noted that the staff at Robinson Jewelry Co made the engagement ring creation process delightful, ensuring the final product was exactly what they envisioned, with exceptional customer service throughout.
Worst Review: One reviewer expressed disappointment after a recent visit where they felt the staff was reluctant to perform a standard task of adding links to a watch, which led to their decision to go to a competitor.
**Opening Hours:**
- Mon: 9:30 AM - 5:30 PM
- Tue: 9:30 AM - 5:30 PM
- Wed: 9:30 AM - 5:30 PM
- Thu: 9:30 AM - 5:30 PM
- Fri: 9:30 AM - 5:30 PM
- Sat: 9:30 AM - 4:00 PM
- Sun: Closed
Staff Members:
- Jessie Robinson (Owner)
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 198
Store Phone Number: 3148322260