Kessler Mroz Jewelry Mfg.Co. Saint Louis MO

Kessler-Mroz Jewelry Manufacturing, located at 777 Olive St, Ste 101, St. Louis, MO 63101, offers a comprehensive range of jewelry services, with a strong focus on custom engagement ring creation. Established in 1904, this family-owned business showcases a dedication to quality and craftsmanship. The skilled staff provide valuable services, including jewelry repair, appraisals, and same-day battery replacements, catering to the diverse needs of customers in St. Louis County.

From thorough reviews covering 40 insights about this jeweler, both positive and negative sentiments emerged.

Overall Sentiment from Online Customer Reviews:
Positive: 64%
Neutral: 26%
Negative: 10%

Positive feedback highlights the knowledgeable and friendly staff, particularly a team member named Mike, who is commended for providing excellent customer service and detailed guidance during the engagement ring selection process. Many customers appreciate the store’s custom design capabilities and high-quality jewelry.

On the other hand, some negative experiences were noted, with a few customers expressing dissatisfaction regarding perceived upselling tactics and occasional issues with repairs not meeting expectations.

Best Review: Michelle praised the establishment for its design and repair work, noting the owner's involvement in local charity efforts, making it a reputable choice in the community.

Worst Review: Andrew expressed disappointment with his visit, describing a challenging interaction with the owner, where he felt pressured into unnecessary purchases, resulting in him not returning to the store.

**Operating Hours:**
| Day | Hours |
|-----------|-------------------------|
| Monday | 11:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 11:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 11:45 AM - 6:00 PM |
| Sunday | Closed |

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.