Genovese Jewelers, located at 12460 Olive Boulevard, Creve Coeur, MO 63141, is a highly regarded establishment specializing in custom engagement ring creation and a wide range of jewelry services. With an impressive 359 reviews, the store has built a reputation for exceptional service and quality craftsmanship since its inception in 1981. The owner, Joe Genovese, along with a dedicated team that includes knowledgeable sales associates like Nicole and Tom, ensures a personalized experience for every customer.

Customers frequently praise the welcoming atmosphere and attentive service provided by the staff, who are more than willing to assist in designing the perfect engagement ring tailored to individual preferences. The store also offers in-house custom design and jewelry repair, making it a versatile choice for all jewelry needs. Many reviews highlight the staff's ability to listen to customer desires and work within budgets, reinforcing the store's commitment to exceptional customer care.

However, some negative experiences have been shared, with a few customers expressing dissatisfaction regarding specific attention during the process and perceived inconsistencies in service quality. Despite these concerns, the overall sentiment from online customer reviews reflects a strong majority of positive experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%

Best Review:
Jack highlighted the stunning jewelry and top-notch service at Genovese Jewelers, commending Nicole and her staff for their care and attention in creating beautiful pieces.

Worst Review:
Michelle expressed disappointment in the service she received during a recent high-value purchase, feeling undervalued as a returning customer and pointing out flaws in the finished product.

Operating Hours:
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: 10:00 AM - 4:00 PM
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 9:00 AM - 1:00 PM
- Sunday: Closed
- Monday: Closed

Staff Members:
- Joe Genovese (Owner)
- Nicole Genovese (Sales Associate)
- Tom Hobbs (Sales Associate)

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.