Rogers & Hollands Jewelers, located at 18 S County Center Way, South County Center, St. Louis, MO 63129, is a well-regarded destination for those seeking expertly crafted engagement rings. With a strong focus on customer service and a wide selection of fine jewelry, the store has garnered a diverse range of feedback. Customer sentiments reflect a mix of positive and negative experiences.

The store is known for its skilled staff who are dedicated to providing personalized assistance in creating custom engagement rings. Customers appreciate the extensive collection of diamonds and the ability to collaborate directly with the staff to design unique pieces that fit their vision and budget. Positive reviews highlight the welcoming atmosphere, knowledgeable employees like Jessica and Juliette, and the effective customer service that many buyers experience.

However, some customers have reported long wait times for services such as ring sizing and repairs, indicating potential communication issues regarding timelines. Despite these concerns, the overall reputation of the store remains strong in the community.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%

**Hours of Operation:**
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

**Staff Members:**
- Jessica
- Juliette

Best Review: A customer named Matthew praised the store for having the best staff, emphasizing their willingness to spend time ensuring the customer finds exactly what they want.

Worst Review: A customer named Leah expressed frustration over delays in getting a ring sized, noting that the process took significantly longer than initially promised, resulting in a lack of communication from the staff.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.