Diamonds Direct St Louis, Custom Engagement Rings in Saint Louis , MO

Home・Store Locator・MO・Saint Louis・Diamonds Direct St Louis

96% Score | Diamonds Direct St Louis Saint Louis MO

Diamonds Direct, located at 11619 Olive Blvd, Creve Coeur, MO 63141, operates in St. Louis County and specializes in creating stunning engagement rings and fine jewelry. Customers rave about the exceptional service provided by knowledgeable staff, particularly Gai and Patti, who guide clients through the engagement ring creation process with patience and expertise. It is noted that staff members prioritize each customer's experience, ensuring personalization without being pushy. The store also offers a wide selection of wedding bands, complimentary jewelry maintenance, and a lifetime warranty on many purchases.

Despite the overwhelmingly positive sentiment found in customer reviews, there are occasional negative experiences cited, such as issues with appraisals or customer service inconsistencies. In total, 1,491 reviews were reviewed for insights into customer sentiment.

Overall Sentiment from Online Customer Reviews:
Positive: 94%
Neutral: 4%
Negative: 2%

Best Review:
A customer named Anna praised Gai for her kind, patient, and knowledgeable assistance in selecting wedding bands, emphasizing how enjoyable the process was.

Worst Review:
Carly expressed disappointment in the customer service she received, feeling disrespected and accused when seeking an appraisal, leading to a less than satisfactory experience.

**Opening Hours:**
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

Staff Members:
- Gai Kranz
- Patti Kelly

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 96%
Total Customer Feedback Reviewed: 1491

Store Phone Number: 3149423777

Disclaimer:
Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.

96%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.