Neustaedter's Fine Jewelry, located at 2961 Dougherty Ferry Rd, Suite 103, St. Louis, MO 63122, operates in St. Louis County and has been a trusted name in jewelry creation since 1961. Known for their expertise in engagement ring creation, the jeweler prides itself on offering personalized service, with each ring designed to meet the unique preferences of the customer. Richard Neustaedter, a master hand engraver, leads the team alongside experienced staff members such as Diana and Jacqueline, who are dedicated to ensuring each piece is crafted with care and attention to detail.

The store provides a variety of services, including custom jewelry design, repair, and appraisal. Clients often describe the atmosphere as welcoming and friendly, emphasizing the commitment of the staff to provide an exceptional customer experience.

Customer feedback indicates a strong positive sentiment towards Neustaedter's services, underscoring the quality of their engagement rings and the helpfulness of the staff. However, some reviews raise concerns regarding communication and repair pricing.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Highlight Reviews:
Best Review: A customer praised the welcoming atmosphere and excellent service while having a custom engagement ring created, noting that the staff was knowledgeable and attentive throughout the process (James P.).
Worst Review: Another reviewer expressed dissatisfaction with the repair pricing and perceived a lack of attention to detail during their repair experience, feeling undervalued compared to higher-ticket customers (Brianna H.).

Operating Hours:
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

Notable Staff Members:
- Richard Neustaedter
- Diana Neustaedter
- Jacqueline Neustaedter

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.