Lordo's Diamonds in Saint Louis MO

Lordo's Diamonds is a well-established jeweler located at 9222 Clayton Rd, St. Louis, MO 63124, serving St. Louis County since 1954. Known for its stunning engagement rings and exceptional customer service, Lordo’s focuses on crafting beautiful custom pieces that meet individual styles and budgets. The store prides itself on building long-lasting relationships with its clients, treating each customer as part of the family.

With 85 reviews analyzed, the overall sentiment from online customer reviews can be characterized as highly positive.

Overall Sentiment from Online Customer Reviews:
- Positive: 92%
- Neutral: 5%
- Negative: 3%

Feedback highlights the warmth and expertise of the staff, including owners Jim and Mike Lordo, who create a welcoming atmosphere for customers. Many appreciate the non-commissioned service model, emphasizing that there is no pressure during the buying process. Clients have noted that the quality of jewelry is exceptional and that the store offers a variety of options for engagement rings and wedding bands.

While the vast majority of reviews are favorable, a small number reflect concerns regarding service experiences, particularly with specific repairs.

Best Review:
Katie expressed her satisfaction with the personalized service provided by the knowledgeable staff. She highlighted how the team helped her fiancé create a custom engagement ring that not only matched her style but also respected their budget.

Worst Review:
Ben shared his disappointment after a repair on a luxury watch, where he reported damage that he felt was mismanaged by the staff. He indicated the need for more care and attention during service.

**Operating Hours:**
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 7 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 4 PM
- Sunday: Closed

Staff members mentioned include Jim Lordo and Mike Lordo.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.