Dunham Jewelry Mfg., El Paso TX

Dunham Jewelry Manufacturing, located in El Paso, Texas, is a reputable jeweler specializing in the creation of custom engagement rings and various other jewelry pieces, including class rings and military rings. The store is known for its hands-on approach in manufacturing fine jewelry, ensuring each piece is crafted to meet individual customer desires.

Customers appreciate the high-quality craftsmanship and wide selection of customization options. The staff, particularly noted is Fernando, offers exceptional customer service, aiding patrons throughout the design process and contributing to a positive shopping experience. The business prides itself on its direct manufacturer pricing, allowing savings of up to 50% compared to competitors.

However, some customers have expressed dissatisfaction, particularly regarding issues with quality control and communication about specific requests. There are complaints regarding allergic reactions to certain metals, emphasizing the importance of verifying material compositions.

Overall, the reviews highlight a blend of satisfaction and concerns, making it crucial for potential customers to inquire thoroughly about options before ordering.

The store operates at the following hours:

| Day | Hours |
|-----------|------------------|
| Monday | 9:00 AM - 6:00 PM |
| Tuesday | 9:00 AM - 6:00 PM |
| Wednesday | 9:00 AM - 6:00 PM |
| Thursday | 9:00 AM - 6:00 PM |
| Friday | 9:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |

Dunham Jewelry Manufacturing has received a total of 105 reviews.

Overall Sentiment from Online Customer Reviews:
Out of the reviewed feedback, approximately 80% expressed positive sentiments towards the jeweler, noting quality workmanship and customer service. Around 15% of the reviews were neutral, while about 5% indicated negative experiences, mainly related to product quality and communication.

Best Review:
A customer praised Dunham Jewelry Manufacturing for the stunning quality and craftsmanship of their custom class ring, highlighting that the team provided excellent customer service throughout the process.

Worst Review:
A reviewer expressed frustration regarding an allergic reaction to the company's rings, citing inadequate communication about nickel content and dissatisfaction with the response to their concerns.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.