Perkins Jewelers Supply, situated at 1124 E. Yandell Dr., El Paso, TX 79902, is a reputable destination for those seeking high-quality jewelry tools and materials, particularly for engagement ring creation. With a history of operation since July 1975, the store carries a diverse selection of jewelry findings, wax patterns, and essential tools, catering to the needs of both hobbyists and professionals in the jewelry-making industry.
The team is known for providing excellent customer service, and many reviews highlight the friendliness and knowledge of the staff. Customers have praised the atmosphere within the store, noting that happy employees contribute to a positive shopping experience. The dedicated service from staff members, including George, has garnered specific mentions for being particularly welcoming and knowledgeable.
However, some reviews also reflect limited selections in certain areas, indicating that while the store offers a good range of supplies, it may not have everything a customer might need for unique or custom creations.
Operating hours are as follows:
| Day | Hours |
|-----------|--------------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | Closed |
| Sunday | Closed |
The overall sentiment from online customer reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
Highlighting the best and worst reviews received:
Best Review: Ariana noted that while the selection of items might be limited, the service provided by the staff is exceptional, emphasizing a very professional and customer-focused approach.
Worst Review: Evelyn expressed dissatisfaction with a negative encounter with the staff, feeling that she and her husband were treated poorly during their visit.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 16
Store Phone Number: 9155336565