Carlson's, Peoria, IL

Carlson's Custom Jewelry, located at 4701 N Prospect Rd, Peoria Heights, IL 61616, operates under the stewardship of skilled craftsmen with extensive experience in custom jewelry creation, specifically engagement ring services. Renowned for their expertise, the staff excels in transforming client aspirations into stunning jewelry pieces. With a focus on engagement rings, they provide personalized consultations to ensure every detail aligns with the client's vision, including custom designs that incorporate sentimental elements.

Clients have praised the exceptional craftsmanship and friendly service provided by the team. The jewelers at Carlson's Custom Jewelry take pride in delivering high-quality repairs and custom creations. Reviews reflect a commitment to providing care and attention to detail, making it a preferred destination in Peoria County for couples seeking unique engagement rings.

However, some feedback reveals occasional concerns about customer service interactions; a few customers reported less favorable experiences with staff responses during peak times. Despite these issues, the majority of reviews highlight the quality of work and the overall positive atmosphere within the shop.

Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 10%
Negative: 8%

Highlights of feedback emphasize the balance of experiences at Carlson's Custom Jewelry.

Best Review: A customer expressed appreciation for the beautiful custom jewelry created from family heirlooms, underscoring the care and quality exhibited after receiving expert assistance throughout the process.

Worst Review: A dissatisfied customer recounted a negative encounter with staff, noting that the service seemed rushed and unwelcoming, detracting from their overall experience during a visit.

Operating Hours:
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed

Staff members include Gary Carlson and Julie, noted for their expertise and customer service.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.