Johnson Jewelers, located at 5860 N Mesa St Ste 118, El Paso, TX 79912, is a reputable jeweler well-known for its exceptional engagement ring creation services. The skilled staff, including owner Randy Johnson and team members such as Raul Porras and LuAnn Johnson, focus on providing a relaxed and informative shopping experience tailored to individual customer needs. This store emphasizes quality craftsmanship and offers a vast selection of jewelry, catering to all budgets.

Operating hours are as follows:
- Tuesday to Saturday: 10 AM - 6 PM
- Sunday and Monday: Closed

With a total of 531 customer reviews, the feedback reflects a generally positive atmosphere, with many praising the attentive service and range of options available.

Overall Sentiment from Online Customer Reviews:
Positive Sentiment: 85%
Neutral Sentiment: 10%
Negative Sentiment: 5%

Positive reviews highlight the friendly staff and their knowledge, with an emphasis on customer satisfaction during the engagement ring buying process. Customers appreciate the personalized attention and the smooth creation of custom pieces. Negative comments do emerge, primarily related to inconsistent service experiences, with a few customers feeling overlooked at times during busy hours.

Best Review:
Brianna noted the great customer service at Johnson Jewelers, where the team was friendly, knowledgeable, and welcoming while assisting her with ring sizing.

Worst Review:
Nikki expressed frustration after being ignored upon entering the store, despite waiting a long time for assistance while other customers received help.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Staff Members:**
- Randy Johnson
- Raul Porras
- LuAnn Johnson