Flores Jewelers, El Paso, TX

Flores Jewelers, located at 1515 N Lee Trevino Dr, El Paso, TX 79936, has been a beloved fixture in the community since 1971, providing custom, one-of-a-kind jewelry, especially for those embarking on the exciting journey of engagement ring creation. This family-owned establishment thrives on a customer-first approach, with owner Nora and her team dedicated to crafting beautiful pieces that resonate with each couple's story.

Customers frequently commend Flores Jewelers for their personalized service and expert craftsmanship. The staff goes above and beyond to collaborate with clients, ensuring their visions come to life. Many customers have shared heartfelt experiences of working with Adán, who is noted for his patience and skill in bringing unique ring designs to fruition. The shop is well-regarded in El Paso for its reasonable pricing and quality repairs, making it a popular choice for locals looking to design or repair their cherished jewelry.

Customer Sentiment: Approximately 80% of clients express high satisfaction with their experiences, while 10% have neutral feelings about their visits, and 10% have reported issues, primarily related to service speed and communication.

Opening Hours:

Monday to Friday: 9:30 AM – 6:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: Closed

Best Review: Jessica raved about the incredibly accommodating staff, noting that they fixed her bracelet's clasp in mere minutes without charging her, showcasing their willingness to help.

Worst Review: Hector cautioned others about leaving deposits for jewelry creation, expressing dissatisfaction with the store's restocking fee policy when he changed his mind about a piece.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.