Zales Jewelers, located at 750 Sunland Park Drive, El Paso, TX 79912, is known for providing a range of jewelry services, particularly focusing on engagement ring creation. The store operates in El Paso County, offering customers a chance to find high-quality diamonds and fine jewelry. Customer reviews reflect varied experiences, with some praising the customer service and the professionalism of staff members like Mario, while others have reported dissatisfaction with long wait times and perceived unprofessional behavior from management. Customers have found Zales to be a prominent choice for engagement rings, although experiences can differ.

The store's current status is reported as closed according to survey results.

**Overall Sentiment from Online Customer Reviews:**
Positive: 45%
Neutral: 25%
Negative: 30%

**Highlight Reviews:**
Best Review: Luis appreciated the welcoming atmosphere and noted the staff's thorough explanations during the shopping experience, highlighting the excellent customer service he's encountered.
Worst Review: Joanna expressed frustration with communication issues and experienced unprofessionalism regarding service, stating that the staff seemed dismissive and unhelpful during her visit.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours:**
Monday to Saturday: 10:00 AM - 9:00 PM
Sunday: 12:00 PM - 6:00 PM

**Staff Members Mentioned:**
- Mario