Jared the Galleria of Jewelry, located at 8889 Gateway W Blvd., Ste. 3100, El Paso, TX 79925, offers a wide range of services focused on creating custom engagement rings. Known for their extensive selection of fine jewelry, Jared's staff is praised for their exceptional customer service, with many customers highlighting the expertise and friendliness of employees like Ceci and John. The store specializes in providing personalized experiences, including custom jewelry design, on-site repairs, and engraving services. They also offer same-day ring sizing, which is particularly valued by clients seeking timely assistance.
Reviews indicate a mixed experience at this location. A total of 181 reviews were analyzed.
Overall Sentiment from Online Customer Reviews:
- Positive: 62%
- Neutral: 25%
- Negative: 13%
While many customers commend the beautiful selection and attentive service, others report issues with staff responsiveness and miscommunications regarding repairs and services.
Best Review:
Gabriel praised the jewelry quality and competitive pricing, noting the high level of customer care offered by the staff.
Worst Review:
Karmella expressed disappointment in the customer service, stating that despite walking around the store multiple times, no staff members acknowledged her presence.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Operating Hours:
- Monday to Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM
Staff Members Mentioned:
- Ceci
- John
Positivity Score: 74.5%
Total Customer Feedback Reviewed: 181