Galaxy Jewelry, located at 9519 Dyer St Ste A, El Paso, TX 79924, is a respected jewelry store renowned for its engagement ring creation and exceptional customer service. With a focus on gold and silver jewelry, as well as watch repair, this establishment has been serving the El Paso community for over 40 years, led by owner Tom Diamond. The store is characterized by its knowledgeable staff and a welcoming atmosphere, making it a popular choice for couples looking to create unique engagement rings.

Operating hours are:
- Monday to Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed

Customer reviews indicate a generally positive sentiment, confirming that the jewelry selection and services, particularly for engagement rings, are well-received. However, there are some criticisms regarding the timeliness of service and occasional miscommunications about order status.

Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 10%
Negative: 8%

Best Review:
Joe Ben praised the knowledgeable owner and competitive pricing, highlighting the great experiences customers enjoy at Galaxy Jewelry.

Worst Review:
Sonia Morales expressed frustration regarding delays in ring repair and described the owner as unprofessional during her interaction.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*

**Staff Members**:
- Tom Diamond (Owner)