The Jewelry Workshop, located at 1831 N Zaragoza Rd, Ste 106, El Paso, TX 79936, is a well-respected jeweler in the region, specializing in the creation of custom engagement rings. Led by Fred Sanchez, a master jeweler with decades of expertise, the store has been serving the El Paso community since 2009. They provide services that include custom jewelry design, engraving, and repairs, making it a one-stop destination for all jewelry needs.

With a solid rating of 4.7 out of 5 from approximately 92 reviews, customers note the shop's supportive and knowledgeable staff, which often translates to personalized service and exceptional craftsmanship in ring design. Positive reviews highlight quick turnaround times for repairs and the ability to create beautiful, tailored pieces that exceed customer expectations. The staff is frequently praised for their professionalism and friendliness, fostering a welcoming atmosphere.

However, some customers have expressed concerns regarding the consistency of service hours, mentioning instances when the store was closed during posted operating hours. A few reviewers also reported communication lapses regarding repair timelines, indicating the need for improved customer updates.

Overall Sentiment from Online Customer Reviews:
The overall sentiment reflects a predominantly positive experience at The Jewelry Workshop, with approximately 85% positive reviews, 10% neutral, and 5% negative responses.

**Opening Hours:**
- Monday: 11 AM - 6 PM
- Tuesday: 11 AM - 6 PM
- Wednesday: 11 AM - 6 PM
- Thursday: Closed
- Friday: Closed
- Saturday: Closed
- Sunday: Closed

**Staff:**
- Fred Sanchez (Owner)

Best Review:
A customer lauded the Jewelry Workshop for delivering exceptional custom jewelry, noting the impressive craftsmanship and how the final product exceeded their expectations.

Worst Review:
A customer expressed disappointment regarding inconsistent operating hours, stating they arrived to find the store closed when it was supposed to be open, which affected their plans for jewelry repairs.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.