Kay Jewelers Cielo Vista Mall in El Paso TX

Kay Jewelers, located at 8401 Gateway Blvd. W, Spc. C01 A, El Paso, TX 79925, is a notable destination in El Paso County for engagement ring creation and other jewelry services. The store is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM. You can reach them at (915) 775-0007.

Kay Jewelers offers a wide selection of engagement and wedding rings, catering to various styles and budgets. They pride themselves on exceptional customer service, with staff known for their professionalism and attentiveness during the engagement ring purchasing process. The reviews highlight a dedicated team, including noteworthy mentions of employees like Amanda, who many customers have praised for her knowledge and assistance.

Overall, Kay Jewelers maintains a favorable reputation with a total of 158 online reviews.

Overall Sentiment from Online Customer Reviews:
- Positive: 72%
- Neutral: 15%
- Negative: 13%

Positive reviews often emphasize the beautiful selection of jewelry and the helpfulness of the staff, contributing to a pleasant shopping experience. Customers appreciate the quality and craftsmanship of the rings available.

Conversely, some negative reviews express concerns about customer service, including instances of delayed assistance and mixed experiences with staff interactions.

Best Review:
Don highlighted the great customer service and the beautiful selection of jewelry at Kay Jewelers, noting the affordability of their offerings.

Worst Review:
Caitlyn described a frustrating experience where she had to return multiple times to retrieve her ring, citing inconsistent information from staff members during each visit.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|--------------------|
| Monday: 10:00 AM - 8:00 PM |
| Tuesday: 10:00 AM - 8:00 PM |
| Wednesday: 10:00 AM - 8:00 PM |
| Thursday: 10:00 AM - 8:00 PM |
| Friday: 10:00 AM - 9:00 PM |
| Saturday: 10:00 AM - 9:00 PM |
| Sunday: 11:00 AM - 7:00 PM |

Staff: Amanda