Sergio Jewelry Shop, located at 2713 Montana Ave, El Paso, TX 79903, is a well-regarded establishment specializing in jewelry and watch repair services, including engagement ring creation. With a phone number of (915) 562-5747, this jewelry shop has garnered a mix of customer feedback, reflecting both positive experiences and areas for improvement.

This shop is noted for its attentive service, with many customers commending the staff for their friendliness and willingness to assist with special requests. Reviews highlight the personalized attention received while customizing engagement rings and the craftsmanship involved in jewelry repair. However, some customers have shared concerns about delays in service and communication issues, particularly regarding timelines for repairs and orders, which suggests that consistency may vary.

Overall sentiment from online customer reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%

Customer Reviews Detail:
Best Review: A customer praised the shop for its trustworthy and kind service, highlighting the professionalism in handling sentimental jewelry repairs.
Worst Review: An individual recounted a frustrating experience involving extensive delays in watch battery replacements.

Opening Hours:
- Monday: 9:00 AM - 6:00 PM
- Tuesday: 9:00 AM - 6:00 PM
- Wednesday: 9:00 AM - 6:00 PM
- Thursday: 9:00 AM - 6:00 PM
- Friday: 9:00 AM - 6:00 PM
- Saturday: 9:00 AM - 2:00 PM
- Sunday: Closed

Staff members mentioned include Sergio, the owner, known for his courteous interaction with customers.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.