Blue Sapphire Jewelers, located at 2850 Division Ave S in Grand Rapids, MI, is a beloved local jewelry store that specializes in creating stunning engagement rings and offers an array of jewelry services. This charming shop, nestled in Kent County, has garnered an impressive 163 reviews, showcasing its commitment to quality and customer satisfaction.

The friendly team at Blue Sapphire Jewelers, which features knowledgeable sales associates like Damaris and Annet, is passionate about providing personalized assistance. Customers often express their appreciation for the attentive service, noting how the staff takes the time to guide them through the selection process, ensuring they find the perfect piece. The store is particularly praised for its jewelry repair services and the variety of gold options available. While many reviews highlight excellent experiences, some customers have reported minor issues, particularly regarding item retrieval during repair services.

Customer Sentiment: Approximately 90% of customers are extremely satisfied, while a small fraction has shared neutral or negative experiences.

Opening Hours:
Wednesday to Sunday: 11:00 AM – 6:00 PM
Monday and Tuesday: Closed

Best Review: Margarita appreciated the exceptional service and felt that the team truly cared about helping her find the perfect piece of jewelry.

Worst Review: Janette experienced disappointment over a miscommunication regarding the return of a cleaned item, feeling that her concerns were not fully recognized.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.