DeVries Jewelry Store, located at 411 Leonard St NW, Grand Rapids, MI 49504, is a family-owned establishment with over a century of experience in crafting exquisite engagement rings and providing unparalleled customer service. With a focus on personalizing each piece, the talented staff works closely with clients to design stunning engagement rings that meet their unique visions and needs. Known for their friendly and knowledgeable service, the team, including staff like Paul and Dan, is dedicated to helping customers navigate their jewelry selections, ensuring an enjoyable buying process.

Operating in Kent County, DeVries Jewelry Store offers a variety of services, including custom jewelry design, on-site repairs, and appraisals. The store has garnered a positive reputation with a commendable score of 4.1 from 28 reviews, highlighting their commitment to quality and customer satisfaction.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

Positive reviews often commend the store's exceptional customer service, quick turnaround times, and transparent pricing. Customers appreciate the warm and welcoming atmosphere, making the experience of selecting and customizing engagement rings pleasurable.

Negative reviews note occasional communication issues and dissatisfaction with specific service instances. Some customers reported feeling undervalued or dismissed during interactions, which impacted their overall experience.

Best Review:
A customer praised DeVries Jewelry Store for their knowledgeable and friendly staff, emphasizing their commitment to providing a quality experience while helping customers create beautiful jewelry tailored to their needs.

Worst Review:
One reviewer expressed disappointment due to experiences of feeling dismissed during an engagement ring resizing interaction, leading to dissatisfaction with the final result.

Store Hours:
- Monday: 9:00 AM - 5:30 PM
- Tuesday: 9:00 AM - 5:30 PM
- Wednesday: 9:00 AM - 8:00 PM
- Thursday: 9:00 AM - 5:30 PM
- Friday: 9:00 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.