Jared Galleria of Jewelry, located at 3450 28th St SE, Grand Rapids, MI 49512, is a notable jeweler in Kent County specializing in the creation of stunning engagement rings. With a dedicated team of experts, Jared offers a remarkable selection of high-quality diamonds and custom jewelry design services. The store is known for its competitive pricing and knowledgeable staff, including commendable sales associates like Travis and Emily, who are praised for their professionalism and attentiveness.
Operating hours are as follows:
- Friday: 10:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 11:00 AM - 6:00 PM
- Monday: 10:00 AM - 8:00 PM
- Tuesday: 10:00 AM - 8:00 PM
- Wednesday: 10:00 AM - 8:00 PM
- Thursday: 10:00 AM - 8:00 PM
With a total of 243 reviews compiled, the overall sentiment from online customer reviews is as follows:
- Positive: 60%
- Neutral: 25%
- Negative: 15%
Positive reviews often highlight the welcoming atmosphere and exceptional customer service, with customers expressing satisfaction with their purchases and the personalization options available for engagement rings. Conversely, negative feedback points to issues regarding service quality and warranty claims, indicating that some customers felt misled or dissatisfied with their experiences.
Best Review:
Denise praised the staff at Jared for their exceptional service, specifically Mark, who consistently goes above and beyond to ensure customer satisfaction.
Worst Review:
Jonathan expressed disappointment over the lack of knowledge regarding higher-end watch servicing, feeling insulted by the suggestion to visit a mall kiosk instead.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 243