Kim Son Jewelry, located at 4242 Division Ave S, Grand Rapids, MI 49548, is a jewelry store offering a variety of services, including custom engagement ring creation. With a phone number of (616) 530-1270, this store provides a welcoming atmosphere for customers looking for personalized jewelry solutions. The reviews collected reflect a mixed sentiment about the store's service and availability.
Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 0%
Negative: 50%
Recent customer feedback indicates that while some individuals appreciated the craftsmanship and professionalism of the jeweler and his wife, others expressed frustration about inconsistent hours of operation, leading to wasted trips.
Best Review:
Anthony shared a positive experience, commending the owner and his wife for their friendly service when he visited to have a ring sized. He appreciated the jeweler's willingness to perform the work while he waited, highlighting the quality of their jewelry selection.
Worst Review:
Kaitlny expressed disappointment due to repeated visits where the store was closed and noted that there were no hours posted on the door, resulting in a wasted trip after driving two and a half hours.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Tuesday: 12 PM – 6 PM
- Wednesday: 12 PM – 6 PM
- Thursday: 12 PM – 6 PM
- Friday: 12 PM – 6 PM
- Saturday: 12 PM – 6 PM
- Sunday: 12 PM – 6 PM
- Monday: Closed
Staff Members:
- Owner (name not specified)
- Owner's wife (name not specified)
Positivity Score: 50%
Total Customer Feedback Reviewed: 4
Store Phone Number: 6165301270