Siegel Jewelers, located at 2845 Lake Eastbrook Blvd SE in Grand Rapids, MI, is a cherished local destination for crafting beautiful engagement rings. Serving Kentwood County, this family-owned establishment has built a reputation over generations, with a history dating back to 1889. With over 381 reviews to its name, Siegel Jewelers stands out for its extensive selection of estate jewelry and custom design services.

The dedicated team, including President Jim Siegel and attentive sales associates like Polly, is known for their warm approach and expert guidance. Customers often note how the staff takes time to understand their visions, resulting in personalized and meaningful creations. Most reviews reflect strong satisfaction, with many describing the inviting atmosphere and quality craftsmanship. Despite the accolades, a small number of customers have reported issues with communication and service consistency during busy periods.

Customer Sentiment: Approximately 80% of customers are highly satisfied, while 10% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Best Review: Judith praised Siegel Jewelers for their amazing service and friendly staff, highlighting how they went above and beyond to make her engagement ring shopping experience enjoyable.

Worst Review: George expressed disappointment with the offers when selling gold, feeling undervalued and questioning the staff's assessment of his jewelry.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.