Metal Art Studio Fine Jewelry, located at 978 Cherry Street SE, Grand Rapids, MI 49506, is a highly regarded jeweler specializing in handmade, custom engagement rings and quality jewelry repair services. With over three decades of experience, this studio emphasizes individuality and personal expression through its designer jewelry collections. The studio is known for its expertise in creating unique engagement rings, allowing customers to collaborate closely with skilled jewelers to bring their visions to life.
The team includes owner Scott Carey, who has a deep background in jewelry-making, and several other talented artisans, providing an experience tailored to meet each client's needs. Customers have praised the attentive and knowledgeable staff for their collaborative approach in the design process. The offerings include bespoke pieces crafted from ethically sourced materials, ensuring both beauty and ethical integrity.
In Grand Rapids, this establishment has accumulated a total of 51 reviews, reflecting a broad spectrum of customer experiences.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Positive reviews highlight the exceptional craftsmanship and personal service offered, with many customers expressing gratitude for the quick and effective repairs, as well as the ability to create custom designs that resonate with their personal style. However, there have been some feedback indicating past instances of less-than-ideal customer service experiences.
Best Review:
Eric appreciated the beautiful white gold ring crafted for his wife’s anniversary, noting that the timely service allowed him to include his daughters in the selection process, making it a memorable family experience.
Worst Review:
Tiffany mentioned a negative encounter with rude staff during her visit, impacting her overall impression of the store.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Operating Hours |
|---------------------------------|
| Tuesday - Thursday: 10 AM - 5 PM |
| Friday: 10 AM - 6 PM |
| Saturday: 11 AM - 3 PM |
| Sunday & Monday: Closed |
Staff Members:
Scott Carey
Carol Wagen
Molly
Amy
Madeline
Positivity Score: 90%
Total Customer Feedback Reviewed: 51
Store Phone Number: 6164595075