Zylstra Jewelry, located at 4343 Kalamazoo Ave SE, Grand Rapids, MI 49508, is a jewelry store that specializes in high-quality engagement ring creation and repair services. With a phone number of (616) 455-7050, the store operates in Kent County. The owner is known for providing personalized customer service and craftsmanship. Positive reviews highlight the excellent service, reasonable prices, and the attention to detail in the jewelry repair and creation process. Customers frequently mention the pleasant experience and the quality of work provided.

However, some negative feedback indicates issues with communication, particularly regarding customer trust and the handling of valuable jewelry. Despite this, many clients have expressed satisfaction with the store's services, making it a viable option for engagement ring needs.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

Highlight Reviews:
Best Review: A customer praised the store for its amazing work and outstanding customer service, mentioning the fair pricing and the owner’s sweet demeanor, showcasing the store’s commitment to quality and care.
Worst Review: One reviewer expressed frustration over a negative phone interaction with the owner when inquiring about a service, describing the encounter as belligerent and offensive.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Opening Hours |
|------------------|
| Monday - Saturday: 9:00 AM - 6:00 PM |
| Sunday: Closed |

Staff members mentioned include the owner.