Preusser Jewelers, located at 1200 E Paris Ave SE #2, Grand Rapids, MI 49546, has garnered significant attention as a premier jeweler in Kent County, specializing in engagement rings and custom jewelry creation. Operating in a welcoming atmosphere, the store is known for its exceptional customer service and knowledgeable staff. The team, including well-regarded member Debra, is praised for their transparency and commitment to helping clients find the perfect piece for special occasions.
With a total of 71 reviews, the feedback highlights their expertise in crafting beautiful, unique engagement rings tailored to individual preferences. They offer services such as custom designs, appraisals, and jewelry repairs, ensuring a comprehensive suite for all jewelry needs. Many customers express satisfaction with the personalized experience and the extensive selection available.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review: A customer named Marlee emphasized the outstanding service received from Isabelle, noting how she provided insightful suggestions and helped create a custom wedding ring with an easy purchasing process.
Worst Review: Molly highlighted a disappointing experience, expressing feelings of dissatisfaction with the clarity and care exhibited during her visit, feeling that her concerns about the ring were not adequately addressed.
Opening Hours:
- Monday: Closed
- Tuesday: 10:00 AM – 6:00 PM
- Wednesday: 10:00 AM – 6:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: Closed
Staff Members Mentioned: Debra
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 71
Store Phone Number: 6164581425
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