Hoffman Jewelers, located at 2135 Wealthy St SE, East Grand Rapids, MI, has established itself as a beloved local destination for bespoke engagement rings and thoughtful jewelry services in Kent County. This well-regarded shop is known for its inviting atmosphere, where customers receive personalized attention from a dedicated team that truly values their vision.
The standout feature at Hoffman Jewelers is the meticulous craftsmanship led by Mike Hoffman, the store's owner. Mike and his knowledgeable staff are frequently praised for their ability to listen closely to clients, helping them create custom engagement rings that reflect their unique stories. Many customers have shared their positive experiences regarding the attentive service, quality repairs, and exquisite jewelry selections.
Customer Sentiment: Approximately 80% of patrons are highly satisfied, while 10% have shared neutral sentiments and another 10% encountered occasional concerns.
Opening Hours:
Monday to Friday: 9:30 AM – 5:30 PM
Saturday: 9:30 AM – 3:00 PM
Sunday: Closed
Best Review: Haley lauded the incredible transformation of her engagement ring, expressing her gratitude for Mike's kindness and attention to detail, which made her feel truly valued throughout the process.
Worst Review: Megan reported an experience where the staff’s friendliness fell short, feeling somewhat unwelcomed during her visit despite the store's safety precautions.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 24
Store Phone Number: 6167761188