Paul Medawar Fine Jewelry is a distinguished family-owned jeweler located at 4518 Plainfield Ave NE, Grand Rapids, MI 49525, serving Kent County. Specializing in the creation of custom engagement rings, the store offers exceptional quality and a vast selection of styles to cater to any taste. With services such as jewelry repair, watch repair, and custom design, they strive to provide a comprehensive experience for every customer.
The team is known for their outstanding customer service and vast knowledge in fine jewelry. Reviews highlight the warm and welcoming atmosphere, where staff members like Dan and Becky are praised for their genuine care and patience in guiding customers through the engagement ring selection process.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%
Positive reviews commend the attentive service and craftsmanship, while a few negative comments caution potential customers to seek second opinions on repair estimates.
Best Review:
One customer praised Dan for his exceptional service while searching for an engagement ring. They appreciated the time he took to understand their preferences and the quality options he offered at competitive prices.
Worst Review:
Another customer felt that their wife's diamond ring repair estimate was inflated compared to other jewelers. They suggested obtaining multiple evaluations before proceeding with any repairs.
Opening Hours:
- Tuesday to Friday: 10 AM - 5 PM
- Saturday: 10 AM - 3 PM
- Monday and Sunday: Closed
Staff:
- Dan Medawar
- Becky
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 222
Store Phone Number: 6163634902