Jewelers Workshop Ltd., Grand Rapids, MI

Jeweler's Workshop Ltd, located at 1624 Leonard St NW, Grand Rapids, MI 49504, is a family-owned jewelry design studio that has been serving customers since 1948. Known for its focus on custom engagement rings, the shop also offers a range of services including special order work, restoration repair, and gold buying. The knowledgeable staff, including owners Ron and Linda, are praised for their personable service and expertise in gemstones, often helping clients create unique, custom pieces tailored to their styles.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from online customer reviews is mixed, with approximately 62% positive, 21% neutral, and 17% negative. Customers frequently commend the shop's intimate atmosphere and knowledgeable service. However, some negative feedback mentions concerns about customer service and incidents where jewelry was damaged during repairs.

Best Review:
James Paul Sciamanna highlighted the welcoming service he received, appreciating the fair price he received for selling his ring, which showcases the personalized approach of the staff.

Worst Review:
Jason Y. noted dissatisfaction with the service after experiencing damage to his ring during cleaning, expressing disappointment over the subsequent handling of the situation by the staff.

Operating Hours:
- Monday: Closed
- Tuesday: Closed
- Wednesday: 10 am–5 pm
- Thursday: 10 am–5 pm
- Friday: 10 am–5 pm
- Saturday: Closed
- Sunday: Closed

Staff Members:
- Ron
- Linda

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.