Terryberry Company Grand Rapids MI

Terryberry Company, located at 2033 Oak Industrial Dr NE, Grand Rapids, MI, is a distinguished jewelry store known for its bespoke engagement ring creation services. Operating in Kent County, this reputable establishment has been serving customers for over 100 years, combining heritage craftsmanship with modern design.

The team at Terryberry specializes in crafting unique, personalized engagement rings, working closely with clients to bring their visions to life. Customers appreciate the warm and attentive service, often commenting on how staff members are knowledgeable and genuinely invested in helping them find the perfect piece. While the majority of feedback is positive, a few customers have reported occasional delays in the customization process.

Customer Sentiment: Approximately 85% of customers express high satisfaction with their experience, while 10% feel neutral and 5% highlight issues related to timelines.

Opening Hours:

Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Best Review: Alex praised Terryberry for their incredible customer service and the beautiful craftsmanship of his engagement ring, stating he felt truly valued throughout his experience.

Worst Review: Lisa mentioned disappointment with the communication regarding her ring's delivery, as she felt left in the dark about the timeline.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.