C & G Jewelers, located at 5043 N 7th Ave, Phoenix, AZ 85013, operates in Maricopa County and specializes in a wide range of jewelry services, particularly engagement ring creation and customization. With a focus on customer service, the store is known for its friendly and knowledgeable staff, including Diane Simonian, the manager. C & G Jewelers offers services such as ring resizing, repair, jewelry cleaning, and appraisals, ensuring that customers receive tailored solutions for their unique needs.
The reviews compiled from various platforms total 59, indicating a positive reputation for the store. Customers appreciate the personalized attention they receive, the quality of craftsmanship, and the honest advice provided regarding their jewelry needs. Many have praised the skillful creation of custom engagement rings and the overall warmth of the family-owned business.
However, some reviews indicate areas for improvement, with a few customers reporting dissatisfaction with aspects of service, including communication and timeliness.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%
Best Review: Susan noted the exceptional service at C & G Jewelers, highlighting the trust and quality they experienced while getting a family heirloom ring restored.
Worst Review: Greg expressed disappointment in the declining service over time, mentioning issues with watch repairs and communication among staff.
Hours of Operation:
- Monday: Closed
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed
Staff Members:
- Diane Simonian (Manager)
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.